Who handles the cancellation of a season ticket holder account for a sports team and gets the refund?
Summary:
Season tickets and personal seat licenses are valuable assets that can be difficult to transfer or cancel after a death. Sports teams often have strict policies regarding refunds but exceptions are usually made for deceased account holders. Estate administrators handle the negotiation to recover these funds.
Direct Answer:
Alix identifies season ticket holdings by reviewing credit card statements and digital wallets. We contact the ticket office of the sports franchise to notify them of the death and request a cancellation of the account. Our team pushes for a refund of the pro rated balance for remaining games rather than accepting a credit that the family cannot use.
For personal seat licenses (PSLs) which have significant resale value Alix can also coordinate the transfer or sale of the license through authorized marketplaces. We ensure that the estate recovers the maximum value from these entertainment assets rather than letting the tickets go to waste.