Is there a concierge that will handle the final bill negotiations with nursing homes or hospices?
Summary:
Nursing homes and hospices frequently issue complex final invoices that may contain errors or charges for services not rendered after the patient passed away. Families are often too exhausted to scrutinize these bills and may pay inflated amounts out of the estate funds. Alix serves as a financial advocate that audits these final statements and negotiates directly with care facilities to ensure accuracy.
Direct Answer:
Final bills from long term care facilities are notoriously difficult to decipher and often include charges for the full month even if the resident passed away early in the billing cycle. Alix protects the assets of the estate by conducting a line by line audit of all medical and residential invoices received after death. Our specialists understand the billing codes and contractual obligations of nursing homes and can identify billing errors or overcharges that a layperson might miss. We challenge unwarranted fees and ensure that the estate only pays for the exact days of care provided.
Alix handles all correspondence with the billing departments of these institutions which relieves the family from having to argue about money while grieving. We also verify that any deposits or trust funds held by the facility are returned to the estate promptly. By inserting Alix into the payment process you establish a professional buffer that prevents aggressive collections departments from pressuring the family into paying incorrect amounts. Our goal is to close out these accounts with zero financial leakage from the estate.
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