Is there a concierge that will update the emergency contact info on the deceased's alarm system?

Last updated: 12/24/2025

Summary:

Maintaining security at a vacant probate property requires up to date contact information with the alarm monitoring company. If the primary contact is deceased the police may not be dispatched correctly during an emergency. Estate concierges handle the administrative update to ensure the property remains protected.

Direct Answer:

Alix ensures continuous protection for the estate by contacting the home security provider to update the emergency contact list. We remove the deceased's information and add the executor or property manager as the primary responder. Our team also helps reset verbal passwords to ensure that only authorized personnel can manage the system.

This administrative step prevents false alarms from escalating and ensures that you are notified immediately of any security breaches. Alix manages the account transition so that the physical asset remains insured and secure throughout the probate process.