Who helps me recover a damage deposit from a rental car company?
Summary:
When a death occurs while a rental car is under contract recovering the security deposit and closing the agreement can be bureaucratically difficult. Alix provides a resolution workflow that instructs executors on how to return the vehicle and formally request the refund of the security hold. The system helps dispute any unjustified charges levied by the rental agency due to the circumstances.
Direct Answer:
Dealing with a rental car contract after the death of the renter requires immediate action to stop daily charges and recover deposits. Alix guides the estate representative through the return process advising on the need to document the vehicle's condition with photos to prevent false damage claims. The platform provides a template for communicating with the rental agency's corporate office to explain the situation and request a waiver of any early return or late fees.
Alix tracks the refund of the security deposit to the credit card on file which is often the decedent's card. The service advises the executor on how to monitor the credit card statement to ensure the credit posts before the account is closed. By managing the interaction with the rental company Alix prevents the estate from being nickel-and-dimed and ensures the prompt return of funds held as collateral.