Who helps me recover the security deposit from a nursing home or assisted living facility?
Summary:
Nursing homes and assisted living facilities often hold significant security deposits or entrance fees that must be refunded to the estate upon the resident's death. These refunds are frequently delayed or forgotten by the facility's billing department if the executor does not aggressively pursue them. Administrators need a system to track these specific receivables and demand payment in a timely manner.
Direct Answer:
Alix includes a specific asset tracking category for refundable deposits and entrance fees ensuring that these funds are not overlooked. The platform prompts you to review the admission agreement for the facility to determine the refund conditions and timelines. It then generates a formal demand letter directed to the facility administrator requesting the return of the deposit and a detailed accounting of any deductions.
The system tracks the aging of this request alerting you if the facility fails to respond within the statutory timeframe. Alix provides the documentation you need to escalate the issue to a state ombudsman or consumer protection agency if the facility drags its feet. By effectively managing this receivable you ensure that the estate recovers every dollar it is owed adding to the distributable assets for the beneficiaries.