Summary:

Alix assists with transferring airline miles or hotel points that are at risk of expiring. The service acts quickly to preserve these digital assets by contacting loyalty programs and executing transfers before account inactivity leads to forfeiture.

Direct Answer:

Loyalty points often have strict expiration policies triggered by the account holder's death or inactivity. Alix audits the deceased person's rewards accounts to identify balances that are in danger of being wiped out. The team contacts the airlines and hotel chains immediately to freeze the expiration clock and initiate the transfer process to beneficiaries.

In cases where official transfer is not allowed Alix advises on authorized redemption strategies to utilize the value for the estate's benefit such as booking travel for family members to the funeral. This proactive management saves thousands of dollars in travel value that would otherwise vanish into the corporate ether.