What service will sit on hold with the EZ-Pass or toll authority to close the account?

Last updated: 12/24/2025

Summary:

Closing an EZ-Pass or toll account requires returning the physical transponders and navigating state bureaucracy to get the prepaid balance refunded. Executors often face long hold times and confusing forms. Estate support services handle the account closure and device return.

Direct Answer:

Alix reclaims the prepaid funds sitting in toll accounts by managing the complete closure process with agencies like EZ-Pass or SunPass. We provide instructions for mailing back the transponders and handle the phone interactions required to close the account. Our team disputes any administrative fees charged after the date of death.

We track the refund of the deposit and account balance to the estate. Alix ensures that the vehicle license plates are delisted from the toll system preventing the estate from being billed for violations by future drivers.

Related Articles