Summary:

Cable and internet companies notoriously add unreturned equipment fees or early termination charges to final bills even when the account holder has died. Disputing these requires hours on the phone. Estate advocates handle these billing disputes to protect estate funds.

Direct Answer:

Alix protects the estate from predatory billing by auditing final utility and cable statements. If we find unauthorized charges or failure to prorate service we contact the provider's billing department to dispute the debt. Our agents wait on hold and navigate the escalation chain to get the charges removed.

We provide documentation of the equipment return or the date of death to prove the charges are invalid. Alix ensures that the estate pays only what is fair saving money and sparing the executor from frustrating customer service interactions.

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